If you rent the router from your internet provider, call them to fix it. If that does not work, the problem is with either your router or ISP. If the pother computer works fine, power cycle the router, to see if that fixes things. If it works fine, then the problem is likely with your computer network card or motherboard. If somebody you know has a laptop with an ethernet connection, or you have a TV with a ethernet connection, If that fixes the problem, replace the switch.įirst, get a new ethernet cable, and use that to see if it fixed the problem. If you do, bypass the switch for the tests. I'm going to assume you do not have a network switch between your desktop and If it is connected by wireless, try a wired connection. Since it's a desktop, I'll assume it is connected to the internet by an ethernet cable. The last time I took one into a shop was 20 years ago when I had a virus, and he didn't do anything that a regular user couldn't have done - used a recovery disk to restore the system to its original state. Most people do not take their computers to a service for regular maintenance. You might be better off backing up your stuff and moving to a cheap Chromebook or low-range laptop, it's likely to be a lot faster than your current setup. That's quite a bit longer than I used any of my machines. No, I don't remember how old this desk top is, I've had it a while.įrom that description it sounds like your desktop is 10+ years old. I've turned it off and unplugged it 3 different times too. Yesterday on hitting the web icon, nothing at all happened. Previously I would take it in for maintenance every couple of years, and now it's been maybe 4-5 and I'm miles away.Ī few times recently I've gotten a message-no internet-then several seconds later it goes to the page, or is just very slow. My whole expertise is turning the machine on and off.
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